FAQ
FAQ
Q1: What is your minimum order quantity (MOQ)?
Our standard MOQ is 3,000 units per SKU, depending on the product type and packaging requirements. We also offer flexible solutions for startups and small-batch testing.
Q2: Can I use my own formula or have a product developed from scratch?
Yes. You can provide your own formulation, or work with our R&D team to create a custom product from concept to completion — including functional design and compliance support.
Q3: What types of dosage forms do you support?
We support a wide range of formats including softgels, hard capsules, tablets, powders, liquids, drops, chewables, gummies, and jelly sticks.
Q4: Do you offer packaging and label design services?
Absolutely. We provide complete OEM/ODM branding support including packaging design, label compliance checks, multilingual layouts, and visual identity alignment with your brand.
Q5: Can you handle international shipping and export documents?
Yes. We ship worldwide and assist with export-related documentation such as COA, MSDS, Form A, and product registration support for markets like the US, EU, ASEAN, and the Middle East.